Frequently asked questions
Find answers to common questions about our products and services.
Each gift box is thoughtfully curated with premium, baby-safe products and beautifully packaged to create a memorable unboxing experience.
Standard UPS shipping typically takes 3-9 business days. Expedited options are available at checkout.
Email us at heybabyboxhelp@gmail.com β we reply within 1 business day.
We accept returns within 30 days of delivery for unopened items in original packaging. Contact us for a return authorization.
All our gift boxes come beautifully designed and ready to gift. No additional wrapping needed!
Yes, all products are carefully selected to be safe for newborns and meet safety standards. Age recommendations are noted on each product.
Absolutely! You can add a personalized gift message during checkout. We'll include it on a beautiful handwritten card with your gift box.
Currently we ship within the United States. International shipping options are coming soon!
We accept all major credit cards, ShopPay, PayPal, Apple Pay, and Google Pay for your convenience.
Once your order ships, you'll receive a tracking number via email. You can also track your order status in your account dashboard.
